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Who do I contact if I have any questions?

Get ahold of Ben or Gretchen with any other questions, to get a quote, or to make your acquaintance. ben@climateguys. com or Contact Us.

How can I control energy costs?

The single best way to control costs is by having an up-to-date system and by maintaining it well over the course of its use. Our modern systems are getting more efficient every year, and new thermostats are enabling tighter control over furnace use than ever before. In addition to these intelligent updates, we'll frequently zone your home for the ideal heating arrangement and schedule maintenance calls ahead of time. This way you can rest assured from start to finish.

How often should I replace my air filter?

Check your filters on a monthly basis, or at least once a season. If your filter is disposable, go ahead and replace it right away. Many filters are permanent and re-usable, so you should clean them regularly before replacing them. If your filter is dirty, simply pull it out and wash it thoroughly with water. Bring it outside with a hose, clean both sides carefully, and let it air dry. When re-installing the filter, make sure that it goes in the correct direction.

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Where can I pay my bill or invoice?

We offer a convenient online payment system at the Pay Online page. If you're looking for another way to pay, please contact Ben or Gretchen right away. Cash, check, and card can work.

What are the client expectations?

Be home. All we need is a way in and a way out. We can read the labels, interpret the codes, and make the estimations necessary to take care of your needs.

Who do I contact if I have any questions?

Get ahold of Ben or Gretchen with any other questions, to get a quote, or to make your acquaintance. ben@climateguys.com or Contact Us

How can I control energy costs?

The single best way to control costs is by having an up-to-date system and by maintaining it well over the course of its use. Our modern systems are getting more efficient every year, and new thermostats are enabling tighter control over furnace use than ever before.

In addition to these intelligent updates, we'll frequently zone your home for the ideal heating arrangement and schedule maintenance calls ahead of time. This way you can rest assured from start to finish.

Where can I find pricing information?

Pricing information and quotes can be requested on our Contact Us page.

Why is ventilation important for indoor air quality?

We work to seal our homes from pests and air, but we're left stuck inside with contaminants and pollution having nowhere to go. This means that home-owners and office workers can find themselves with everyday headaches and stale air.

Consistent, tight ventilation assures that your air is clean, fresh, and odor-free.

What is a heat pump?

A Heat Pump will pull in warm air from outside during the Winter months, and cold air during the Summer months. It has the ability to extract warmth from outside, even when it's freezing out, making it a great no-fuel-needed option.

Heat Pump's can save a lot of money, but they can't meet the demands of your thermostat all the time. That's why Heat Pumps are frequently installed alongside a furnace. This way, your furnace is used as a back-up once the Heat Pump has run out.

What size heating and air conditioning system do I need?

Not too big, not too small. If it's too large, your home or office may heat and cool more quickly, but damage can be done to your equipment. The correctly sized system will maximize the benefits to the structure and also extend the life of the system itself.

We will determine the best fit for your needs on-site. This way we can check your walls, insulation, windows and more while making calculations.

What do you recommend: Gas, Electric, or Oil?

Natural Gas / Propane systems are our most popular and the best pick on most cases. Clean-burning and widely-available, these systems will heat your home quickly and safely. This is our recommended option.

Oil systems can be preferred due to their obvious malfunctions (reduced carbon monoxide risk) and speed of heating, but are less common and more expensive than other solutions.

Electric systems (and Heat Pumps) will take heat from the ground and the outside air, multiply it, and output it a very high efficiency.

Where can I find my air filter?

It depends on your system. Most modern systems make this very easy for any home-owner to do. Look for the filter access door at the front of your furnace and open it up. In older systems, it may tucked away inside. Give us a call in this case.

Should I have my equipment serviced?

This all depends on the age of your system and the time since your last check-up. Even with careful maintenance, time is the deciding factor when considering service. The air filter, coils, and pumps can all be affected by wear and tear, while the system itself can fall victim to serious degradation. In serious scenarios, carbon monoxide may be a concern.

If it's been more than a year, we recommend getting your equipment serviced. Hopefully, your system is fully-functional, and we can come back in another year!

How often should I replace my air filter?

Check your filters on a monthly basis, or at least once a season. If your filter is disposable, go ahead and replace it right away. Many filters are permanent and re-usable, so you should clean them regularly before replacing them.

If your filter is dirty, simply pull it out and wash it thoroughly with water. Bring it outside with a hose, clean both sides carefully, and let it air dry. When re-installing the filter, make sure that it goes in the correct direction.

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More Questions?

We have the answers. Our quality HVAC professionals are standing by to handle any service requests or system questions you might have. Call or email today.